About After-sales
Dear customers,
All the product purchased from xhdata.com.cn, we provide after services of guarantees. Please check carefully when you received your product If it is truly quality problem, we gonna take responsible for it.
- Within 1 month after receiving the item, we will give a replacement or refund, and XHDATA Company is responsible for all shipping costs.
- Within 1-3 months after receiving the item, we will give a replacement, Customer is responsible for all shipping charges.
- Within 3-12 months after receiving the item, we will repair it free of charge, Customers are responsible for all shipping charges.
- If you are not satisfied with your purchase, you can return it to us for a refund or credit against other products within 7 days.
- Returned products, original packaging must be in "new" condition to receive a full product refund. Reasonable deductions will be made for any damaged or missing items. Be sure to insure and package your return carefully.
- We are so sorry that original shipping charges are non-refundable. And customers are responsible for all return shipping charges.